Full-service operators are continually having to make the hard choice of creating their experience to survive on take-out business or close until dine-in service can come back.
When you have an engaged contact list, getting feedback to make, these tough decisions can be as easy as sending out a google form.
Rember, it is not about you. It is about what the guests want and satisfying that is the foundation of your restaurant.
When you have an engaged network of contacts, they will always be honest and provide you with relevant information so now you can make an informed decision.