Lance's thoughts!

Every guest interaction is a transaction.

The guest needs to see value in these transactions for them to continue the relationship.

There are many options, many distractions, many things going on that you are competing with.

Stick to doing what you do best, do it well, and provide an unbelievable amount of value for each experience the guest has with your restaurant.

Got 60 seconds? Check out the video

Sunday, April 18, 2021