Lance's thoughts!

It's not about you.

When you build a relationship, you need to learn about the other person; you need to understand them, you need to ask them questions.

Don't assume you know what your guests need or want. If you genuinely care about them, spend time listening.

You can't be everything to everyone, but you can be something to someone if you listen to your guests.

Got 60 seconds? Check out the video

Saturday, April 24, 2021